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Functional cookies

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Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


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Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Shipping & Return

Last update: 16-11-2025

Shipping and delivery times (we don't ship to UK and outside EU)

Orders are dispatched within 1 to 3 working days. We do not dispatch at weekends. If your order is urgent, please send us an e-mail to mail@planetedisque.com with your order number and your order will be processed as a priority. Your package is presented to you during office hours at home or at your workplace. Insurance up to 500.00 Euro is included. In case of absence, the driver will leave you a card. You can then make a new appointment so that the package is presented to you again. To facilitate delivery, you can have your package delivered to your workplace, family or friends. For orders with a total weight of less than 20 kg (excluding bulky items such as record mailers and boxes, etc.) you can opt for delivery to a Parcel Shop, where you can collect the parcel when it suits you.

IF I AM NOT SATISFIED WITH MY PURCHASE, WHAT SHOULD I DO?

You have 14 days to return the product. We will refund the goods (if they are in their original condition) within 14 days, using the same payment method you used for the original transaction. The cost of returning the goods is €6.90 including VAT, which will be deducted from the refund. To return the goods please contact us. We will send you a label by email that you can cut and paste onto the package. You can then take the parcel to a Parcelshop near you.

Delivery costs (we don't ship to UK)

France / Belgique / Luxembourg : Please visit this page (French)
Nederland / België : Please visit this page (Dutch)
Italy : Please visit this page (Italien)
Spain : Please visit this page (Spanish)

Germany

DPD

€11.90 up to 28 kg
€7.90 for each additional 28 kg

HOME DELIVERY OTHER EU COUNTRIES

We deliver to the following countries at your home or your office, with DPD or GLS :

🇦🇹 Austria
🇨🇿 Czech Republic
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇬🇷 Greece
🇭🇷 Croatia
🇭🇺 Hungary
🇮🇪 Ireland
🇱🇹 Lithuania
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇪 Sweden
🇸🇮 Slovenia
🇸🇰 Slovakia

The exact shipping cost for each country is automatically calculated and displayed in the shopping cart. Shipping costs vary depending on the weight and destination country.

Switzerland

We don't deliver to Switzerland

DPD PARCEL SHOP DELIVERY

Small items like sleeves and accessories only, packaging and storage items are excluded, maximum weight 19 kg, prices net without VAT

Austria : 8,90 Euro

Croatia : 12,90 Euro

Czech Republic : 11,20 Euro

Denmark : 9,90 Euro

Estonia : 0-3 kg : 10,55 Euro | 3-10 kg : 14,96 Euro | 10-20 kg : 19,36 Euro

Finland : 0-3 kg : 12,71 Euro | 3-10 kg : 16,76 Euro | 10-20 kg : 20,87 Euro

Hungary : 12,90 Euro

Ireland : 12,90 Euro

Latvia : 0-3 kg : 9,61 Euro | 3-10 kg : 13,46 Euro | 10-20 kg : 17,33 Euro

Lituania : 0-3 kg : 8,49 Euro | 3-10 kg : 11,54 Euro | 10-20 kg : 14,59 Euro

Poland : 11,20 Euro

Portugal : 0-3 kg : 10,19 Euro | 3-10 kg : 15,57 Euro | 10-20 kg : 20,93 Euro

Slovenia : 11,20 Euro

Slovakia : 11,20 Euro

Sweden : 11,20 Euro